Operational Readiness
Where duplicated work and scattered information are costing you staff time.
Thinking
What we keep seeing.
Short pieces on operations, systems and evidence in schools, charities and care providers. Written from the work rather than about it.
Thinking · Process
The difference between a process problem and a systems problem
If a new member of staff would make the same mistake, it is a systems problem.
Read the article→
Thinking · Evidence
The five numbers your board should be able to see without a board pack
If a number takes a person a day to produce, the board is seeing last month, not this one.
Read the article→
Thinking · Data
A custom evidence dashboard for a mid-sized charity
The dashboard was the easy part. Agreeing what counted as evidence took three months.
Read the article→
Thinking · Operations
What we find when we map how an organisation actually works
The staff already know where the friction is. Nobody has ever asked them in one room.
Read the article→
Thinking · Systems
Your MIS is a bad search engine
Your systems don't have to be hard to navigate and time consuming to populate
Read the article→Where to start
Three scorecards. Fifteen minutes each.
Free, no account, and a real result on screen before it asks you for anything.
AI Oversight
Whether you know how AI is already being used, by whom, and at what cost.
Inclusion Readiness
Whether the evidence behind your inclusion practice is there when somebody asks.
Coming soon. Being written now.